Thank you for shopping at “K.A. CONSOLIDATED ENTEPRISES” LLC. We aim to ensure that you are completely satisfied with your purchases. If you need to return an item or request a refund, here is our policy:

  1. Return Eligibility

  • Time Frame: You may return most new, unopened items within 14 days of delivery for a full refund.
  • Condition: Items must be returned in their original packaging and condition, unused and unaltered.
  • Exclusions: Certain types of items cannot be returned, such as perishable goods, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please also note that gift cards, downloadable software products, and some health and personal care items are not returnable.

  1. Process for Returns

To initiate a return, please follow these steps:

  • Contact Us: Reach out to our customer service at info@treppymarket.com or call + 1 (646) 2743508 to obtain a return authorization.
  • Return Shipping: Once you have received your return authorization, please pack the item securely and include any forms we have sent with the return package.
  • Shipping Cost: You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

  1. Refunds

Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 3 days.

  1. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at info@treppymarket.com and send your item to the address provided by our customer service.

  1. Contact Information

For more information about our returns and refunds, please contact our customer support team:

Email: info@treppymarket.com

Phone: + 1 (646) 2743508

Thank you for shopping with us at “K.A. CONSOLIDATED ENTEPRISES” LLC. We aim to make your return or refund process as smooth as possible.